Privacy Policy
Last updated: February 2026
Information We Collect
When you make a purchase, we collect:
- Name and email address
- Shipping address
- Phone number (optional)
- Order details and transaction history
We do not store your credit card information. Payment is processed securely by Stripe.
We also collect anonymous usage data through Meta Pixel for advertising purposes, including page views and purchase events.
How We Use Your Information
- To process and fulfill your orders
- To send order confirmations and shipping updates
- To respond to customer support inquiries
- To improve our products and services
- To serve relevant advertising through Meta (Facebook/Instagram)
Third-Party Services
We use the following third-party services:
- Stripe — Payment processing (Stripe Privacy Policy)
- Meta (Facebook) — Advertising and analytics (Meta Privacy Policy)
Data Security
We take reasonable steps to protect your personal information from misuse, interference, and loss. All data is transmitted over HTTPS and stored securely.
Your Rights
Under the Australian Privacy Act 1988, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
To exercise any of these rights, email us at hello@decluttrd.com.au.
Cookies
We use essential cookies for cart functionality and optional tracking cookies for Meta Pixel. You can control cookie settings through your browser preferences.
Contact
For privacy-related inquiries, contact us at hello@decluttrd.com.au.